Polityka prywatności

Last Updated: January 2025

At Thailand Laundry, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Submit a business listing
Post reviews or ratings
Contact us through our contact form
Subscribe to our newsletter or updates

This information may include: name, email address, phone number, business name, business address, and other contact details.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

IP address and device identifiers
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website and search terms
Location data (if you grant permission)

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our directory services
To create and manage user accounts
To process business listings and update directory information
To publish user reviews and ratings
To respond to your inquiries and provide customer support
To send you administrative information, updates, and notifications
To personalize your experience and show relevant search results
To analyze usage patterns and improve our website
To detect, prevent, and address technical issues and fraud
To comply with legal obligations and enforce our terms

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

We use cookies for the following purposes:

Essential cookies: Required for basic website functionality
Analytics cookies: To understand how visitors use our website
Preference cookies: To remember your settings and preferences
Session cookies: To keep you logged in during your visit

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Sharing Your Information

We may share your information in the following situations:

Public Information: Business listings, reviews, and ratings you submit are publicly visible on our website.
Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, email delivery).
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
With Your Consent: We may share your information for any other purpose with your consent.

We do not sell your personal information to third parties.

5. Third-Party Services

Our website may contain links to third-party websites and uses third-party services, including:

Google Maps: For location-based features and maps
Google Analytics: For website analytics and usage statistics
reCAPTCHA: For spam protection on forms

These third-party services have their own privacy policies. We encourage you to review their privacy practices. We are not responsible for the content or privacy practices of third-party websites or services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure server infrastructure and encryption
Regular security assessments and updates
Access controls and authentication mechanisms
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Objection: Object to processing of your information
Portability: Request transfer of your information
Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to Thailand and other countries where we operate.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.